Privacy Policy | Kirsty Corvan | Chronic Illness Therapy

Thank you for visiting Kirsty Corvan | Chronic Illness Therapy (www.kirstycorvan.com). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

We may collect personal information from you when you visit our website, including but not limited to your name, email address, phone number, and any other information you provide to us voluntarily. Additionally, we may automatically collect certain information about your device and usage of our website, such as your IP address, browser type, operating system, and browsing activity.

We ask you for certain personal data to provide you with the products or services you request. For example, when you contact us

This personal data includes your:

Your IP address
Your contact information and email address
Personal preferences including marketing and cookie preferences
Data profile regarding your online behaviour on our website

Why We Collect Your Data:

To respond to your inquiries and requests.
To communicate with you about our services and promotions.
To personalise and improve your experience on our website.
To analyse trends and gather demographic information.
To better understand your needs.
To improve our services and products.
To send you promotional emails containing the information we think you will find interesting.
To comply with legal obligations.

Safeguarding and Securing the Data:

Kirsty Corvan | Chronic Illness Therapy is committed to securing your data and keeping it confidential. We take reasonable measures to protect your personal information from unauthorised access, use, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our Cookie Policy:

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behaviour (analyse web traffic, web pages you spend the most time on).

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Your data:

What information do you collect?

The only personal details collected are necessary to provide and invoice for counselling effectively.

How do you protect my data?

Your information is secured with advanced encryption and stored following strict confidentiality protocols. Your data is kept for 7 years in line with GDPR and my insurance.

Do you share my information with third parties?

Your personal data is not shared with third parties without your explicit consent, unless required by law or safeguarding policy.

How can I access or delete my data?

You can request access or deletion of your data at any time by sending an email to kirsty@kirstycorvan.com.

How can I make a data protection complaint?

If you have a concern about how your personal information is handled, you can contact me by email to kirsty@kirstycorvan.com. Please described your concern as clearly as you can, and include any relevant dates or details. Your email will be acknowledged within 30 days of receipt and I will look into your concern and respond without undue delay.

If you are not satisfied with my response, you have the right to make a complaint to the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.